Navigating COVID-19 – How we Can Support You

In these challenging times, our priority is the wellbeing of our people, our clients and the communities they serve. As we find ourselves far from business as usual, our COVID-19 Task Force has a range of services that our clients are finding helpful in navigating uncertain terrain.

As organisations across sectors navigate the unprecedented business and communications challenges of COVID-19, we are committed to partnering with our clients from outbreak stage through to recovery and can provide support and counsel on communicating throughout the crisis.

We are currently compiling key insights and best practice sourced from a global, cross-function team of experts advising clients on a range of COVID-19 issues – from communications strategy and crisis preparedness to employee safety and the important process of reopening workplaces.

Issues and crisis response
As the COVID-19 outbreak develops, we are on standby to support you with communications challenges and reacting to the issue as it impacts your business. Services include:

Real time situation analysis
Driven by multi-language capabilities, our team can provide ad-hoc reports on trends, industry insight and share ongoing daily incident alerts and news breakthroughs, in real time. Deliverables include:

Virtual community
Our Conference+ system provides a new approach to creating and delivering your events, made for businesses that are looking for ways to replace their old physical conferences and announcements, moving traditional events into digital modernity. Services include:

Agile technology
Our team has a wealth of experience in building chatbot solutions for everything from customer service to automated community management, to tackling disinformation and managing patient outcomes. Our agile team of developers are experienced in developing quick and pragmatic solutions for consumer and enterprise challenges, from behavioural change to knowledge sharing and social commerce. Services include:

Healthcare expertise and advocacy
Our specialist healthcare teams have deep experience in engaging HCPs, advocacy groups and patient communities. Grounded in science, we have a broad spectrum of experts on hand to meet every client need. Our accredited teams across Europe, including global hubs in London, Geneva and Frankfurt, comprise communications experts with diverse backgrounds, including scientists, PhDs, physicians, journalists, patient engagement experts, digital, consumer health and public health specialists. Services include:

Employee engagement and change management

Our specialist employee engagement team helps leaders transform their organisations, culture and employee experience. During the COVID-19 crisis we can help you:

You can read more about how we recommend organisations Respond, Reset and Reinvent in our white paper, The People Imperative: Putting Employees First Through the COVID-19 Crisis and Beyond



Graham Cox
Business Development
+44 7765 006 166